FAQ

• Ensuring we have sufficient access for delivery and pick up
• Providing insurance for the contents during storage
• Packing the container properly
• Securely locking the container

There is a one-month minimum rental period. Outside the one-month minimum, part months are pro-rated by the day.

The delivery charges and first month’s pro-rated rent are due before, or upon delivery. Thereafter, rent is due on the 1st day of each subsequent month.

Secure-Rite Mobile Storage DOES NOT insure your contents during storage. You are responsible for insuring your belongings. We suggest that you check with your current home or business policy provider regarding storage insurance coverage

We request a minimum of 1 - 2 days notice for both delivery and pickup of your container.

Please make sure the surface is fairly level and firm. We can deliver on:

• Cement
• Pavement
• Asphalt
• Gravel, Dirt or Grass (as long as it is not too soft)

The amount of space required is minimal. For a 20ft storage container, you will need approximately 60 feet of straight clearance. For a 40ft container, you will need approximately 120 feet of straight clearance. The width requirement is approximately 10 feet. Up to 15 feet of overhead clearance is necessary; please ensure there are no overhead wires or branches that may obstruct during delivery.

The driver will back into your site, raise the truck or trailer tilt-deck up, and gently lower one end of the container to the ground. The truck then slides out from under the container while using the tilt-deck to carefully lower the container to the ground.

Container door direction: When the driver backs up to place the container down, the container doors will either come off first (doors facing rear of truck) or last (doors facing cab of truck). Please confirm BEFORE delivery which way would you like the doors facing.

Need to make changes to your scheduled dates? Please call us or login to your online account at https://www.secure-rite.com/ to make changes or schedule deliveries.

Driveway damage during delivery is very rare and highly unlikely. We make every effort to minimize the risk of any damage while delivering or picking up. In order to protect your driveway, our driver will place wood blocks under the corners of the unit while offloading takes place.

Our policy is to locate the unit on private property whenever possible. Occasionally, due to access restrictions for our delivery vehicle or at the request of a client, we will locate the unit on a city street or lane. It is the responsibility of the renter to obtain a permit from the applicable city or municipality. Any cost involved in obtaining a permit is the renter’s responsibility.

Our rental containers come equipped with a steel lock box attached to the outside of the unit. The lock box conceals and protects your lock from being tampered with. To optimize security, Secure-Rite Mobile Storage strongly recommends that you place an appropriate high security lock within the lock box provided. Lock shackles that hang exposed below the lock box, or locks fastened only to the container handles can compromise security and may place your valuables at risk.

Yes. Please contact us for current pricing if you would like to purchase one of these locks.

Maximum Security Lock: Abus Monoblock 92

• Strong ABUS padlocks made from hardened steel for high-security requirements and to secure your most valuable item
• Body made of solid brass with steel jacket
• Shackle made of hardened steel with NANO PROTECT™ coating for extra corrosion resistance
• Precision pin tumbler
• Comes with two keys.
• https://www.abus.com/ca_en/Home-Security/Padlocks/Steel/92-Monobloc

High Security Lock: MasterLock ProSeries 6850

• ProSeries® Padlocks are designed for Commercial/Industrial applications
• Brass body provides extra corrosion resistance
• Hardened boron alloy shackle for superior cut resistance
• Dual ball locking mechanism resists pulling and prying
• High security, re-keyable 5-pin cylinder with spool pins is virtually impossible to pick
• Comes with two keys
• http://www.masterlock.com/business-use/product/6850

This depends on the container size and if you require the container to be relocated once loaded.

• 20ft Container maximum content load (NO RELOCATION) = 62,500 Lbs
• 20ft Container maximum content load (WITH RELOCATION*) =10,000 Lbs
• 40ft Container maximum content load (NO RELOCATION) = 59,200 Lbs
• 40ft Container maximum content load (WITH RELOCATION*) = 5,000 Lbs

*Relocation of containers with loads in excess of these weights is possible with additional heavy lift equipment; additional charges would apply.

There are tie down hooks on both-sides, top and bottom, on the inside of the container to secure your belongings during transit. The client is responsible to provide any straps and tie downs required.

Do not pack any hazardous, illegal, explosive or flammable materials. Propane tanks should not be stored. Gasoline and oil should be drained from any equipment before storage.

Yes, we inspect all of our storage containers before they leave our delivery yard to ensure they do not leak. They also have ventilation with a minimum of two vents in each container.

Rental units are generally painted a beige color to blend in with your surroundings. They are all new "one trip" containers at the time they are added to our fleet, and are maintained to a high standard.